Click & Collect Terms and Conditions

  1. After placing an order for Click and Collect we will process your credit or debit card for payment. As soon as we have received authorisation for the payment from your card provider, we will begin to process your order through our system and we will send you an email acknowledging receipt of your order. We cannot issue a refund once the order made. The contract between us will only be formed when we send you such confirmation.
  2. The price payable for the Order is as set out on our site at the time you submit your order. 
  3. Please check the order pick up location as we cannot alter the location once transaction completed.
  4. Customer must collect the order on the same day as the order placed. Any uncollected orders will be discarded.
  5. We reserve the right to update prices in future which will then supersede the prices in any catalogue or on our site.
  6. Occasionally, an error may occur and Products may be either incorrectly priced or described in which case we will not be obliged to supply the Products at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order for Goods and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order for the Products at the correct price or correct description. 
  7. The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the products accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. Your Products may vary slightly from those images. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, and colours.
  8. We must receive payment for the whole of the price of the Products you order and purchase before your order can be processed. Order payment can be made by most major credit or debit cards, by completing the relevant details on the checkout page.
  9. By using a credit/debit card to pay for your order or purchase, you confirm that the card being used is yours or that you are authorised to use it.
  10. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of the card refuses to authorise payment we will not accept your order or purchase, we will not be obliged to inform you of the reason for the refusal, and we will not be liable for the Products not being provided to you. We are not responsible for the card issuer or bank charging the holder of the card as a result of our processing of your credit/debit card payment in accordance with your order or purchase. We recommend that you do not communicate your payment card details to anyone, including us, by email.